Privacy Policy

This Privacy Policy explains how Hart Legacy Labs (“we,” “us,” “our”) collects, uses, and protects information when you use this website or place an order. Privacy contact: research@hartlegacylabs.com.

Information we collect

Order and account information you provide directly: name, email address, phone number, billing and shipping address, and order details.
Payment information, which is processed by our payment provider. We do not store full payment-card numbers on our servers.
Usage and device information collected automatically, such as IP address, browser type, and pages visited, including via cookies and similar technologies.
Communications you send us, such as support requests.

How we use information

To process, fulfill, and ship your orders, and send order-related notifications.
To provide customer support and respond to your inquiries.
To operate, secure, and improve the website, including fraud detection and account security.
To send marketing communications where you have opted in; you can unsubscribe at any time.
To comply with our legal obligations and enforce our Terms and Conditions.

Cookies

We use cookies and similar technologies to operate the site, remember your cart, and understand how the site is used. You can control cookies through your browser settings and through the consent controls presented on the site.

How we share information

We share information only with service providers who help us run the business — payment processing, shipping, email, hosting, and analytics — under arrangements that limit their use of it, and where required by law. We do not sell your personal information.

Data retention and security

We retain personal information as long as needed for the purposes above, including legal, accounting, and reporting obligations, and we apply reasonable technical and organizational safeguards to protect it. No method of transmission or storage is completely secure.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or port your personal information, or to object to or restrict certain processing. To make a request, contact us. You may opt out of marketing emails at any time using the unsubscribe link.

Children

This website and its products are intended for qualified researchers and are not directed to children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time; the effective date will be updated when we do.